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IXMetrics support
Contact & Support
Get help with your account, report a technical issue, request a data correction, or ask a privacy question.
EMAIL SUPPORT
How can we help?
Email IXMetrics Support and include enough detail for us to understand the issue. Never email your password, verification code, or payment details.
support.ixmetrics@gmail.comOpen email →SUPPORT TOPICS
Choose the right subject
Access, correction, deletion, or questions about personal information.
Report inaccurate schedule, player, team, or probable-pitcher information.
SAFETY
Protect your account
1 IXMetrics Support will never ask for your password or verification code.
2 Do not email payment-card details, government identification, or private documents unless specifically required through a secure process.
3 Hide personal information belonging to other people before attaching screenshots.
4 For community safety concerns, use the in-product report tool when available and include the relevant post or profile.